Quality Rejection Form

Quality Rejection / Non-Conformance Form

A standardised form for recording and managing product quality rejections and non-conformances in dairy processing plants. Supports FSSAI compliance, HACCP records, and supplier management.

Form Sections

Non-Conformance Identification

• Form number (auto-generated or sequential)
• Date and time of rejection
• Reported by (name and designation)
• Department / production area

Product / Material Details

• Product/material name
• Batch number / lot number
• Quantity affected (litres / kg / units)
• Production date / Received date
• Supplier name (for incoming rejection)
• Best before / expiry date

Defect Description

• Type of non-conformance:
  • Raw milk rejection (quality failure)
  • In-process rejection (temperature deviation, off-spec)
  • Finished product rejection (composition failure)
  • Packaging / labelling failure
  • Customer complaint return
  • Other: ___________
• Test results that triggered rejection
• Applicable standard / limit (FSSAI Schedule I / IS 1479)
• Actual vs. specified value

Root Cause Analysis

• Immediate cause
• Root cause (5-Why or Fishbone method)
• Contributing factors

Disposition (What Happens to the Rejected Material)

• Return to supplier
• Rework / reprocess (specify: _________)
• Divert to alternate product (specify: _________)
• Destroy / condemn
• Hold pending investigation

Corrective Action

• Corrective action taken
• Responsible person
• Target completion date
• Verification method

Approval

• Quality Manager sign-off
• Plant Manager sign-off (for condemnation of large quantities)

Legal Note

Under FSSAI regulations, records of food non-conformances and disposal must be maintained. This form meets the documentation requirements for FSSAI license compliance and ISO 22000 food safety management systems.

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